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Confused About Air Medical Transports?


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Why Did We Form MedX AirOne?
There is a lot of confusion in the air medical world and many misconceptions about the cost of emergency medical transportation. MedX AirOne was approached to come to many Northern Nevada Counties after seeing the very high bills residents who did not have air medical memberships were receiving, or had memberships to other programs but were still receiving balanced bills. Some bills were up to $100,000 for an air medical transport. We believe everyone should have proper access to the care needed in an emergency and that this should not require you to have a "purchased membership" yearly so you have minimal out-of-pocket costs.

Membership programs have added additional confusion in the air medical world. There are various flight services operating in Northern Nevada that are offering memberships, but you must pay a fee or deduction from your paycheck and no guarantee that your total bill will be covered if your insurance company denies your claim. With MedX AirOne, you do not need to have a membership, experiencing payroll deduction or fighting for payment. With MedX AirOne, all permanent residents of Humboldt, Pershing, Lander, Eureka, White Pine and Elko Counties are covered through the  MedX AirOne Program. Even if you choose to pay with other providers in Northern Nevada, you can still be transported with MedX AirOne with no worries or obligations for unruly bills and additional out-of-pocket expenses. The point is, whether you choose to have other air medical provider membership programs or not, you will not receive a surprise bill for a flight with MedX AirOne.  

Why Is It Important That MedX Airone is In-Network With Insurance Providers?
MedX AirOne is an in-network provider to major insurance companies like Cigna, HomeTown Health, Anthem and BCBS, accepting that reimbursement as payment in full.  Very few air providers in the air medical industry  have agreed to participate with the major insurance companies. It is equally important to be an in-network provider with your insurance carrier as it helps your employer pay less in insurance costs!

Can We Pick You Up From The Scene Of An Accident?
With our many helicopters and planes in our fleet all across Northern Nevada, we fly to scenes and provide "pad to pad" service savings hours of transport time, and you money for ground transport. Because MedX AirOne flies directly from the hospital pad to the receiving hospital pad, flight time is shortened by hours and there are no ground ambulance transports or charges passed to the patient, which avoids additional charges to you, the patient if this route is chosen. We provide ''pad to pad'' service saving hours of transport time from Northern Nevada hospitals to Salt Lake, Reno, and Boise or other medical facilities. Access to all of our flight assets allows total coverage of our Northern Nevada territory with back-up capacity. Just ask the emergency responders to “Transport You by MedX AirOne” and we will come get you.

No Insurance? You Will Not Receive A Bill From Us.
Other medical transport companies will bill you if you have no insurance (could cost up to $100,000 or more!) or after the insurance has paid a portion. We will not bill you after the fact. In some cases, with other memberships, if your insurance company deems your transport was not medically necessary, you could still receive a bill. This is not the case with MedX AirOne. We encourage you to always ask for MedX AirOne as your FIRST CHOICE.

What Is The Coverage Area for MedX AirOne?
MedX AirOne is a system, we have  aircrafts based in many areas across Northern Nevada including Winnemucca, Ely and Elko and additional backups if needed. We can fly you to SLC/RENO/BOISE/TWIN FALLS/ and with the airplanes we can go anywhere in the USA.

Helicopters Make Me Nervous, Can I Take An Airplane?
Yes, you can always go on the airplane but helicopters are very safe.

If A flight Is Not Medically Necessary, Will I Get A Bill From MedX AirOne?
No, you will not receive an additional bill from MedX AirOne.

If I Have A "Membership" With An Air Medical Company, I Get To Choose And Fly With Them Right?Not exactly. Due to cases being emergencies, the closest, most appropriate provider will likely be called and that may or may not be who you have a "membership" with.

If I Don't Pay For A Membership Program Yearly, Will I Get A Large Bill For The Transport Company? Not from MedX AirOne, but there is a chance with other providers. We work directly with the patient and their insurance to find a solution that works best for all parties.

In A medical emergency, ask the responders to

"Transport Me By MedX AirOne"